Privacy Policy for Solomon Group
Effective Date: June 10, 2024
Introduction
Solomon Group, including its platforms Solomon e3 and EnergyConnect (collectively, “we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information when you interact with the Solomon e3 Portal (“Portal”), the EnergyConnect mobile application (“App”), and the Energy Advisor Alexa Skill (“Skill”).
Information We Collect
1. Personal Information
When you use the App, Portal, or Skill, we may collect personal information such as:
Your name
Contact number
Zip code
Details related to your household’s energy usage
2. Usage Data
We may also automatically collect certain technical and interaction information when you access our services, including:
Device type and identifiers
IP address
App or Skill usage patterns
Voice commands and interactions
How We Use Your Information
1. To Provide and Improve Our Services
We use your information to operate, maintain, and enhance the features and performance of the App, Portal, and Skill.
2. Personalization
Collected data allows us to tailor content, recommendations, and energy-saving tips to better suit your needs and preferences.
3. Communication
We may use your contact information to send important updates, promotions, and service-related messages.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is entirely foolproof, and we cannot guarantee complete security.
Third-Party Disclosure
We do not sell, rent, or trade your personal information. We may share your data with trusted service providers and partners who support our operations, under strict confidentiality agreements and only for purposes consistent with this policy.
Your Rights and Choices
You have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your data
You may manage your personal data preferences through the Alexa app, Google Play Store, or Apple App Store. To exercise your rights or for additional assistance, contact us at info@solomongroupllc.com.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with the revised effective date. Continued use of the App, Portal, or Skill after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@solomongroupllc.com
Mailing Address:
Solomon Group
Greentown Labs
444 Somerville Ave
Somerville, MA 02143